Tales from tech support : Here's one from when i was sysad…

Twetch ·

Tales from tech support :
Here's one from when i was sysadmin at a major carier.

user : " I get an error when i try to open a pdf file "
me : ok , let me see the error.
user opens excel, clicks 'open file' , selects pdf and error occurs.🙈

Replies

Twetch ·

So what was the issue?

Twetch ·

So what was the issue?

Twetch ·

a user that tried to open a pdf file in excel.

she discovered her own mistake after i stared at her for a while.

Twetch ·

reminds me of the time my advisor was gonna call tech cause his internet was broke. I said is your cable unplugged. we looked under his desk and sure enough the cable was out

Twetch ·

Ha! Sounds familiar, lost count how many times our support desk gets calls where the problem is situation behind the keyboard.

IT support ist krieg