JBL finally got back to me, and they went above and beyond …

JBL finally got back to me, and they went above and beyond in fixing my defective product. The manner in which they helped me restored my faith in their brand completely.
https://twetch.app/t/013a0cb77cc8324e6770d2b36462072c4e86c031355327e5c3d3efd1ce5fcce6